Adriel

Remote Tech Support Agent with Customer Service and Tech Background

Video resume

Remote Tech Support Agents

Adriel De Las CruznRemote, La Vega, DR

Contact

Concepción de la Vega, La Vega, Dominican Republic

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Technical SupportIntermediate

Provided technical assistance and troubleshooting, leveraging a background in software development.

Customer ServiceIntermediate

Engaged with clients to understand and address their needs, focusing on communication and problem-solving.

Technical KnowledgeIntermediate

Applied technical knowledge from an associate degree in software development and internships.

Communication SkillsIntermediate

Aiming to improve English skills for better client interaction and support efficiency.

Self-MotivationIntermediate

Owns equipment and actively seeks growth opportunities in remote tech support.

Summary

Motivated tech support professional with a background in software development, experience in customer understanding, and own technical equipment seeking to grow in remote support and customer service.

Key Achievements

Possesses a background in software development and completed internships, demonstrating practical technical skills.
Has personal experience with customer interaction through understanding and addressing people's needs.
Owns technical equipment, indicating readiness for remote support roles.

Skills

Technical SupportCustomer ServiceTechnical KnowledgeCommunication SkillsSelf-Motivation

Published on CazVid - Jul 3, 2025

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