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Billing Specialist with 19+ years in Healthcare and Office Management
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Competencies
Proficient in explaining complex billing and medical information clearly to patients and team members.
Experienced in managing clinic operations, scheduling, and coordinating between multiple healthcare providers.
Able to analyze billing issues and resolve discrepancies efficiently to ensure financial accuracy.
Capable of adjusting to evolving healthcare policies and office procedures with ease.
Education
Languages
Summary
Dedicated healthcare billing specialist with over 19 years of experience managing patient billing, guiding payment processes, and streamlining office operations in medical environments. Fluent in English and skilled in communication, conflict resolution, and team coordination.
Key Achievements
- Managed billing processes for patients across multiple hospitals, ensuring accurate and timely payments.
- Guided patients through complex billing procedures, improving payment compliance and customer satisfaction.
- Coordinated appointment scheduling and office operations, streamlining workflow and enhancing team efficiency.
Experience
Billing Specialist
Handled the bills for patients who are late on their balances, Guided patients to help them pay their balances, Explained EOBs to patients
Appointment Setter/ Manager
Scheduled PCP appointments, Managed the whole office's operations, Coordinated with doctors and medical assistants, Managed medication refills, specialist referrals, records requests, insurance eligibility, and doctors' lunch schedules