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Addy
Inbound Call Centre Agent with Extensive Customer Service Experience
Video resume
Inbound call centre agent
I am interested in remote call centre agent positions available. Iam fluent and have great command of the english language. I also have vast experience in customer service.
Contact
Nairobi, Nairobi Area, Kenya
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided compassionate and professional assistance to customers in multiple industries.
Communication SkillsAdvanced
Maintained clear and effective communication in English, ensuring understanding and customer satisfaction.
Discretion and ConfidentialityAdvanced
Handled sensitive customer information with respect and confidentiality.
MultitaskingIntermediate
Managed inbound calls efficiently while maintaining attentiveness and professionalism.
Cultural AwarenessIntermediate
Adapted communication style to diverse customer backgrounds, ensuring respectful interactions.
Summary
Experienced inbound call centre agent fluent in English with a background in construction and security sectors, known for professionalism, discretion, and effective communication.
Key Achievements
- Gained fluency and command of the English language applicable in customer service roles.
- Accumulated diverse experience in customer service across construction and security sectors.
- Applied diligence, respect, and discretion in handling customer information.
Skills
Customer ServiceCommunication SkillsDiscretion and ConfidentialityMultitaskingCultural Awareness
Published on CazVid - May 17, 2026