Dedicated customer service specialist skilled in handling inquiries, resolving complaints, and managing transactions. Experienced in supervising teams, training staff, and ensuring smooth operations. Adept at building customer loyalty through excellent service and effective communication across...
Provided personalized and professional service, resolving inquiries and building customer loyalty.
Supervised daily operations, supported staff, and trained new team members to uphold service standards.
Processed payments, managed POS systems, and maintained accurate cash reconciliation.
Effective in email, chat, and phone support, maintaining clear and professional interactions.
Little Deer Café
Provide personalized customer service and resolve inquiries efficiently, Handle customer complaints with empathy and professionalism, Process orders accurately and recommend products and promotions, Build customer loyalty through excellent service and communication, Collaborate with team members to...
Cafetería El Molino
Supervised daily operations and supported team members, Trained new staff on customer service standards, Handled customer complaints and ensured service quality, Managed cash handling and point-of-sale operations
Casa del Café
Processed payments and managed POS systems, Assisted customers with questions, returns, and exchanges, Maintained accurate cash reconciliation, Supported inventory control and product labeling
Business Administration
High School
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