Zwavhudi - Customer Service & Administration Professional with diverse experience in sales, travel, and office management

Pretoria, Gauteng, South Africaen

Successfully booked and coordinated travel arrangements, enhancing customer satisfaction and operational efficiency.

Provided exceptional customer service, improving client engagement and retention in call center and travel roles.

Published on CazVid

Summary

Dedicated professional with extensive experience in customer service, travel coordination, and office administration. Adept at managing multiple tasks, engaging clients, and supporting organizational efficiency. Committed to delivering high-quality service and operational excellence.

Key Achievements

Managed schedules, correspondence, and record-keeping, ensuring smooth administrative operations.
Developed strong communication and organizational skills, supporting team and client interactions.

Skills

Customer ServiceExpert

Exceptional communication and interpersonal skills to engage clients effectively and resolve issues efficiently.

Administrative SupportAdvanced

Proficient in managing schedules, data entry, and office documentation to ensure operational continuity.

Communication SkillsExpert

Strong verbal and written communication abilities, ensuring clarity and professionalism in all interactions.

Organizational & Time ManagementAdvanced

Effective at multitasking and prioritizing tasks to meet deadlines in dynamic environments.

MS Office Proficiency

Experience

Call centre agent

SA BUSINESS SCHOOL

Travel sales agent/consultant

Travel Royalty

Booking flight, accommodation and transfers.

Administration clerk

Answering phones and emails. Managing schedules and calendars. Data entry and record-keeping. Handling correspondence and documents. Providing general admin support