Zandile - Administrative and Data Management Specialist with diverse experience in public and private sectors

Johannesburg, Gauteng, South Africaen

Streamlined specimen registration process, enhancing accuracy and efficiency at Sizimisele NU17 Clinic

Built trust and negotiated repayment plans, consistently meeting KPI targets at DMC Debt Management

Published on CazVid

Summary

Dedicated professional with expertise in data entry, administrative support, and stakeholder engagement across healthcare, government, and debt management sectors. Proven ability to improve processes and foster trust.

Key Achievements

Optimized document archiving and data entry workflows, supporting efficient operations in government departments
Provided exemplary administrative support, coordinating schedules and managing records to improve office productivity

Skills

Data Entry & Record KeepingAdvanced

Expert in managing accurate data entry, document verification, and record management across various platforms.

Administrative SupportAdvanced

Proficient in handling office administration, scheduling, filing, and coordinating logistics efficiently.

Communication & NegotiationIntermediate

Skilled in conflict resolution, public speaking, and building rapport with clients and stakeholders.

Laboratory & Specimen HandlingIntermediate

Experience in specimen registration, barcode scanning, and supporting laboratory workflows.

Experience

Youth Ambassador

Small Projects Foundation – Sizimisele NU17 Clinic

Write information on N1 form for specimens – sample registration. Barcode scanning. Receiving and capturing results for shipping list. Administrative support. Filing. Tracing defaulters. Thrive gardening

Collections Consultant

DMC Debt Management

Outbound calls handling. Negotiate repayment plans. Build trust with debtors. Handle questions and complaints. Log enquiries. Prescription debt education. Meeting KPI requirements

Scanner Operator and Verification – PESI

Department of Agriculture, Land Reform and Rural Development

Scanning and archiving documents. Entering data into the systems – farmers' vouchers and applications. Uploading scanned documents to company software – farmers' vouchers and applications

Administration Clerk

Department of Agriculture, Land Reform and Rural Development

Receptionist and secretarial support. Filing and documentation management. Data entry and record keeping. Scheduling and calendar coordination for directorate. Travel and accommodation arrangements with travel agencies. Email and correspondence handling