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Zamir
Customer Service Specialist with 2.5 years in finance and retail
Video resume
Customer Service
I'm looking for a customer Service offer to handle either calls or chats from any line of business
Contact
Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Communication SkillsAdvanced
Applied clear and effective communication in handling customer interactions via calls and chats.
Customer SupportIntermediate
Provided support in financial and retail sectors, managing diverse customer needs.
Remote WorkIntermediate
Successfully managed customer service tasks from home, ensuring high availability and responsiveness.
Conflict ResolutionIntermediate
Handled difficult customer interactions professionally to resolve issues efficiently.
Summary
Dedicated customer service agent with 2.5 years of experience in financial and retail sectors, specializing in handling challenging communications and working remotely.
Key Achievements
- Gained comprehensive customer service experience across two financial institutions and a clothing brand
- Developed effective communication skills, handling difficult chats and calls
- Adapted to remote work environment, demonstrating flexibility and self-management
Skills
Communication SkillsCustomer SupportRemote WorkConflict Resolution
Published on CazVid - Jul 3, 2025