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Patient Coordinator with customer service and coordination expertise
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Competencies
Provided attentive assistance to clients during pre and post-operative phases.
Organized schedules and facilitated communication between healthcare staff and patients.
Explained processes and instructions clearly to clients and team members.
Coordinated multiple appointments and activities to ensure seamless patient flow.
Education
Languages
Summary
Experienced healthcare and education professional with strengths in coordination, customer service, and communication in bilingual settings.
Key Achievements
- Guided clients through pre-operation and post-operation processes at luxury clinics.
- Collaborated with team to plan and adapt patient care strategies for smooth experiences.
- Managed schedules and coordinated between doctors and patients effectively.
Experience
Patient Coordinator
Guided clients throughout their pre-operation process, assisting them with all their needs., Working with clients directly to ensure a successful recovery after in our luxury suites post-operation., Worked together with co-workers to plan and adjust plans for patients in a smooth, customer friendly manner., Scheduling meetings, coordinating between doctors and patients to ensure a smooth pre and post-operative process.
English Tutor
Reinforcement classes to kids between 6 and 12 years old, Support the academic process by using different strategies., Teaching English as a second language, Test preparations of the different subjects
Providing childcare services for children aged 0 to 10 years., Ensure kids are bathed, fed, and in bed at the agreed time., Clean and organize the house, minimizing parent’s clean up times., Take kids to parks and playgrounds during daytime hours., Help with homework and tutoring accordingly.