Yessy - Software Engineer with 5 years of experience in web development

Utilized JavaScript extensively in developing interactive web components and client-side logic.

Built and maintained user interfaces using React framework for web applications.

Developed server-side functionalities and APIs using Node.js and Express.

Designed and managed relational database schemas and queries for data storage and retrieval.

Monitor scheduled in and out times as well as employee breaks to ensure that proper employment laws are met

Develop targeted outreach practices to increase minority recruitment and ensure compliance with affirmative action policies

Field in-person and telephone inquiries from more than 100 customers daily and identify solutions to resolve conflicts and ensure a high-quality customer experience, Perform regular assessments regarding customer complaints and provide suggestions to improve customer satisfaction and retention by 15%, Meet or exceed customer satisfaction goals month over month

Monitor scheduled in and out times as well as employee breaks to ensure that proper employment laws are met