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Customer Service and Operations Professional with Diverse Experience
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Competencies
Delivered customer support and assistance in fast-paced environments at Subway and call centers.
Organized schedules, managed daily operations, and tracked credit and loan processes.
Provided interpretation services and clear communication in technical and customer support roles.
Addressed technical issues and customer needs effectively across multiple roles.
Organized products and maintained inventory at Subway.
Education
Summary
Dedicated professional with diverse experience across customer service, management, and technical support roles. Skilled in organizing operations, providing technical assistance, and enhancing customer experience.
Key Achievements
- Managed customer service and inventory at Subway, enhancing store operations.
- Organized daily agendas and credit processes as Personal Assistant Manager at North South Abstract LLC.
- Provided tech support, interpretation, and accessibility captions across various call center roles.
Experience
Student
Customer service, Use of cash register, Organize product and make inventory
Personal assistant manager
Organize day to day agenda for meetings, Keep track of costumers credit score and loan processes
Call center agent
Providing captions for people with partially hearing loss, Personal interpreter for doctors and insurance companies, Tech support for a telephone, enternet and cable company
Call center agent
Tech support for business scheduling website