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Yenny
Customer Service & Administration professional with 6+ years of experience
Video resume
Customer Service
nHello! I am looking for a 100% home office job. Monday to Friday, I have more than 6 years of experience in Customer Service, Quality, Appointment setter and administration.
Contact
Tijuana, Baja California, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and support, maintaining high satisfaction levels.
Leadership & SupervisionIntermediate
Supervised teams as team lead and subfloor supervisor, overseeing operations and quality.
Quality AssuranceIntermediate
Ensured service quality standards were met and improved customer experience.
Administrative SkillsIntermediate
Managed administrative tasks associated with customer service and call center operations.
Summary
Experienced customer service specialist with over 6 years in call center environments, with progressive leadership roles.
Key Achievements
- Progressed from Customer Service representative to team lead and subfloor supervisor within call center operations.
- Developed skills across customer service, quality assurance, appointment setting, and administrative roles.
- Gained extensive experience working in a call center environment in Tijuana, Baja California.
Skills
Customer ServiceLeadership & SupervisionQuality AssuranceAdministrative Skills
Published on CazVid - Jul 3, 2025