Bilingual Collections Analyst with experience in call management, payments, reporting, and team support, committed to providing efficient customer support and operational assistance.
Applied analytical skills to resolve billing and collection issues effectively.
Generated reports to support financial and operational decision-making.
Collaborated with team members to ensure consistent customer service delivery.
Provided good customer service through effective communication and support.
Capgemini Company
Make outgoing calls, Answer incoming calls, Respond to emails, Take payments, Release orders, Make reports, General team support
Bachelor of Science and Letters
International Relations
Marketing Strategies
Discover other professionals with similar experience
Conducted analysis to assist in collection strategies and reporting.