Yeilly - Customer Support and Administrative Professional with 4+ years of experience

Provided support through online orders, refunds, and customer interactions

Managed appointment scheduling for multiple medical professionals, ensuring accuracy and efficiency

Handled emails, faxes, calendars, and meetings to facilitate smooth operations

Effectively communicated in English and Spanish across various roles and tasks

Provided customer support by managing online orders for Walmart and processing refunds, ensuring a positive shopping experience., Handled additional requests and tasks, adapting to customer needs while following company procedures.

Managed scheduling for over 10 doctors, coordinating appointments for colonoscopies, endoscopies, and medical consultations., Handled high volumes of calls in both English and Spanish, ensuring clear communication and effective appointment management., Maintained accuracy and efficiency in scheduling, adapting to patient's needs and clinic availability.

Answering emails, reviewing faxes, managing calendars, organizing meetings, and handling various administrative tasks to ensure smooth operations.