This is my profileContact via CazVid
Yeferson
Customer Service Agent with 4 years of diverse industry experience
Video resume
Customer representative
I'm an agent, and I love helping people with their needs, and concerns, I have a great experience in the customer service area I've been working on it for the last 4 years in different companies for areas like,nTech support, order tracker, insurance agent, over all I have gained a very good knowledge in how to talk, and deal with people about their needs and concerns.
Contact
Medellin, Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled diverse customer inquiries and issues, ensuring satisfaction and resolution.
Communication SkillsAdvanced
Effectively communicated with clients and colleagues in various customer support roles.
Problem ResolutionIntermediate
Resolved customer concerns through active listening and appropriate solutions.
Industry KnowledgeIntermediate
Enhanced understanding of sectors like tech support, insurance, and order tracking.
Summary
Experienced customer service agent with 4 years in tech support, insurance, and order management, passionate about helping clients.
Key Achievements
- Gained extensive customer service experience across multiple sectors including tech support and insurance
- Worked with well-known companies such as Teleperformance, Buolo, Concentrics, Calsilla
- Developed strong interpersonal and problem-solving skills in customer interactions
Skills
Customer ServiceCommunication SkillsProblem ResolutionIndustry Knowledge
Published on CazVid - Jul 3, 2025