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Yahya

Translator & Administrative Assistant

Contact

Casablanca, Casablanca-Settat, Morocco
Available on CazVid
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Competencies

Customer Communication

Demonstrated experience with Customer Communication.

Problem Resolution

Demonstrated experience with Problem Resolution.

Arabic–English–French

Demonstrated experience with Arabic–English–French.

Digital Communication

Demonstrated experience with Digital Communication.

Public Speaking

Demonstrated experience with Public Speaking.

Education

PhD Candidate, Digital Diplomacy
Ibn Tofail University
2025 - Present
M.A., Linguistics & Advanced English Studies
Cadi Ayyad University
2023 - 2025
B.A., English Studies / Cultural Studies
Mohammed V University
2020 - 2023

Languages

ArabicNative
EnglishFluent
FrenchFluent
SpanishBeginner

Summary

Translator & Administrative Assistant open to new opportunities

Experience

Translator & Administrative Assistant

Embassy of Bangladesh in Rabat

Translated and localized official documents, speeches and correspondence between English, Arabic and French with full accuracy and confidentiality.. Kept a professional, diplomatic tone in every exchange; supported ambassadors and diplomats in meetings, public events and written communication.

Customer Service Agent

UX Centers

Handled customer inquiries, account questions, service cancellations and problem resolution in a high-volume service environment.. Maintained a professional, solution-focused communication style on every contact.

Cultural & Language Partner

AMIDEAST

Facilitated exchange sessions with U.S. students; acted as interpreter and cultural resource between host families and international students.

Translator & Interpreter

Morocco Exchange
Jan 2022 - Jan 2023

Interpreted live during tours, lectures, workshops and exchanges, adapting the message to each audience and context.

Adjunct Professor of Media Studies

ESEF Kenitra
Present

Designed and deliver an undergraduate Media Studies course; translate complex concepts into clear, audience-appropriate communication.

Adjunct Professor of English

High Tech School

Adapted training and communication materials for Computer Science students; built professional writing, speaking and presentation skills.

English Language Teacher

Collège Scientifique Agdal
Present

Designed interactive communication activities for A2 learners and tracked progress through continuous assessment.

Adjunct Professor of English

Cadi Ayyad University

Taught and supported 100+ undergraduate students with structured lessons, mentoring, feedback and presentations.

Volunteer English Teacher

Association Ennakhil

Delivered communication-focused sessions adapted to learner needs and cultural context; supported participant integration.

Skills

Customer CommunicationProblem ResolutionArabic–English–FrenchDigital CommunicationPublic Speaking
Published on CazVid - Oct 20, 2026
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