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Xolani
Video resume
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Competencies
Ability to adjust to changing environments and priorities effectively.
Skilled in conveying information clearly and building rapport with diverse audiences.
Eager to acquire new skills and knowledge to enhance professional growth.
Capable of working cooperatively within team settings to achieve common goals.
Summary
Motivated individual from Thembisa eager to develop skills and contribute to organizational success. Open to learning and collaborative environments.
Skills
Video Transcript
Video Transcript 1
How to ensure accuracy when handling customer service information in previous role, I listened carefully, confirmed details, and double-checked all information before submitting it. I also followed set procedures to avoid mistakes. This helped maintain accurate records and prevent errors.
Video Transcript 2
Good morning, my name is Tolani Image Mkombo. I'm 29 years old and I currently reside in Tembisa. I have three years' experience in customer service and during my time of working there, I have learned to perfect my communication skills, my listening skills, as well as my multitasking skills because I believe that those are the three skills that one needs in order to be a successful customer service agent.