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Customer Service and Collector Representative at Alorica
Contact
Puebla, Puebla, Mexico
Available on CazVid
Competencies
Customer ServiceAdvanced
Expertise in addressing customer needs, resolving issues, and ensuring positive experiences.
Communication SkillsAdvanced
Proficient in active listening, clear articulation, and empathetic engagement with clients.
TeamworkIntermediate
Effective collaborator with colleagues to achieve common goals and improve service quality.
Time ManagementIntermediate
Skilled in prioritizing tasks and managing schedules to meet deadlines efficiently.
Education
Wilson Elementary
Colegio de Bachilleres del Estado de Puebla
Completed july 2022
Languages
Englishfluent
Spanishfluent
Summary
Motivated customer service representative with experience in client support, problem resolution, and team collaboration. Adept at building rapport and ensuring customer satisfaction.
Key Achievements
- Consistently achieved high customer satisfaction scores through effective communication and empathy.
- Managed multiple customer accounts, ensuring efficient resolution of issues and maintaining positive relationships.
- Demonstrated strong time management and adaptability in a fast-paced support environment.
Experience
Customer Service and Collector Representative
Alorica
Nov 2023 - Jan 2025
Ensure customer satisfaction and provide professional customer support.
Skills
Customer ServiceCommunication SkillsTeamworkTime Management
Published on CazVid - Jun 2, 2026