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Whitney

Supervisor

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Colombia, Huila Department, Colombia
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Competencies

Team LeadershipAvanzado

Managed, guided, and supported teams in customer service and operational settings.

Administrative and Office ManagementAvanzado

Organized schedules, prepared reports, handled confidential information, and coordinated travel.

Customer ServiceIntermedio

Provided professional support via phone and email, resolving client issues efficiently.

Research & Creative SupportIntermedio

Assisted in research, sketching, and creative development for haute couture collections.

Documentation and Record ManagementIntermedio

Maintained organized case files, review reports, and prepared administrative documents.

Education

Business Administrator
Universidad del Atlántico
Children's Teaching
Escuela Normal Superior “La Hacienda”

Languages

EnglishB2

Summary

Dedicated supervisor with expertise in team leadership, administrative support, and client service across diverse industries. Skilled in training, operations management, and documentation.

Key Achievements

  • Led and supported a team of customer service representatives at Atlantic Quantum Innovation.
  • Coordinated travel and managed schedules for executives and teams, ensuring seamless operations at DUALIN SAS.
  • Maintained comprehensive case records and facilitated administrative processes in legal support at Solvo.

Experience

Supervisor

ATLANTIC QUANTUM INNOVATION
APRIL 2020 - SEPT 2023

Provide direction, guidance, and support to a team of customer service representatives or agents., Facilitate training sessions for new hires and ongoing development programs for existing staff to enhance their skills and knowledge., Manage the day-to-day operations of the campaign, ensuring...

Personal and Administrative Assistant

DUALIN SAS
NOVEMBER 2023 - SEPTEMBER 2024

Organize and maintain the executive's agenda, including appointments, meetings and personal events., Plan and coordinate business and personal travel, including flight, hotel and transportation reservations., Handle sensitive and confidential information with discretion and...

Legal Assistant

SOLVO
MARCH 2025 - JULY 2025

Provide courteous and professional customer service via phone and email., Collect necessary documentation and information from clients (e.g., citations, driver's license, court notices)., Maintain up-to-date case records and ensure all documents are correctly filed and accessible., Help...

Design Assistant

KOZZ ATELIER
JULY 2025 - CURRENTLY

Assist the head designer in research, sketching, and developing creative concepts for haute couture collections., Maintain an organized archive of sketches, samples, and prototypes.

Skills

Team LeadershipAdministrative and Office ManagementCustomer ServiceResearch & Creative SupportDocumentation and Record Management
Published on CazVid - May 17, 2026
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