W - Customer Support & HR Assistant with diverse service industry experience

Heredia, Heredia Province, Costa Ricaen

Held multiple roles at Amazon Support Services including Customer Service, HR Assistance, and Training

Gained experience in quality inspection within the agricultural export sector at Del Monte

Publicado en CazVid

Resumen

Experienced in customer support, human resources, and quality inspection with a demonstrated ability to adapt across service industries.

Logros Clave

Served in hospitality as a Hostess at McDonald's, demonstrating customer-facing skills

Habilidades

Customer ServiceIntermediate

Handled customer interactions and support queries at Amazon Support Services.

Human Resources AssistanceIntermediate

Assisted in HR functions such as onboarding, support, and administrative tasks at Amazon.

Quality InspectionBeginner

Performed quality checks in exportation of pineapples at Del Monte.

Hospitality & Customer InterfaceBasic

Engaged with customers as a Hostess at McDonald's, managing order flow and customer needs.

Idiomas

Spanish(C1)

Experiencia

Customer Service Associate

Amazon Support Services Costa Rica SRL

06/2018 - PRESENT

Human Resources Assistant

Amazon Support Services Costa Rica SRL

07/2017 - 06/2018

Training Assistant

Amazon Support Services Costa Rica SRL

Hostess

McDonald's- Plaza Heredia

Quality Inspector in exportation pineapple

Corporación de Desarrollo Agrícola Industrial Del Monte- San Cayetano

05/2015 - 10/2016

Educacion

Univerisidad Politécnica Internacional

Technician in Data Analytics

Completed PRESENT

Univerisidad Politécnica Internacional

Technician in Human Talent Management

Completed 08/2023

Intensa Lenguage Institute

Intensive conversational English course

Completed 03/2022

FundaTEC- San José

Technician in Production Supervision

Completed 02/2019

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