This is my profileContact via CazVidSteve
Customer Service with multi-platform support expertise in Retail and Call Centers
Contact
San José, San José, Costa Rica
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered agent and email support, along with technical assistance in retail and call center settings.
Software DevelopmentIntermediate
Developed Windows applications utilizing Microsoft Office Suite tools like Word, Excel, and PowerPoint.
Operating SystemsAdvanced
Supported and interacted with multiple Windows OS versions from 95 through 11, providing technical expertise.
Education
High School Diploma
Liceo Experimental Bilingüe de Sarchí
System Engineering
Universidad Latina
Operaciones Ofimáticas
INA- Instituto Nacional de Aprendizaje
Completed 2014
Operador Turístico
INA- Instituto Nacional de Aprendizaje
Completed 2015
Advanced English for Costumer Service
INA- Instituto Nacional de Aprendizaje
Completed 2016
Languages
EnglishAdvanced
Summary
Experienced in retail and call center customer service, with skills in Windows OS and Office Suite application development.
Key Achievements
- Provided customer support across retail and call center environments, enhancing retention and satisfaction.
- Supported development and use of Windows applications including Word, Excel, and PowerPoint.
- Handled technical support for various operating systems from Windows 95 to Windows 11.
Experience
Customer Service, Retail, Retention and Sales
BVMedia
February 2018 - 2019
Customer Service, Retail, Retention and Sales
ARB Call Facilities
October 2019 - 2020
Customer Service, Retail, Retention and Sales
Valor Global
Mayo 2021 - 2022
Connect Customer Service
TransPerfect
Marzo 2022 - 2025
Skills
Customer ServiceSoftware DevelopmentOperating Systems
Published on CazVid - May 17, 2026