Victor - Customer Service Supervisor at Devocean RP Rentals

Puerto Peñasco, Sonora, Mexicoen

Managed over $100k worth of recreational vehicle inventory, ensuring optimal organization and sales upgrades.

Led a team to improve customer satisfaction and streamline operations, boosting sales performance.

Published on CazVid

Summary

Dedicated supervisor with over 10 years of experience in customer service, sales, and team management across the automotive and rental industries. Adept at boosting sales, ensuring customer satisfaction, and streamlining operations.

Key Achievements

Coordinated schedules and operations for a 20-employee team, enhancing workflow efficiency.
Handled cash transactions and employee duties, maintaining high standards of service and accuracy.

Skills

Customer ServiceExpert

Proven ability to enhance customer satisfaction and resolve issues efficiently in diverse service environments.

Sales ManagementAdvanced

Skilled in driving sales growth, closing deals, and managing sales operations across multiple sectors.

Team LeadershipAdvanced

Experienced in supervising teams, assigning responsibilities, and motivating staff to achieve targets.

Operations CoordinationIntermediate

Capable of organizing schedules, managing inventory, and optimizing daily business activities.

Financial TransactionsIntermediate

Proficient in handling cash, financial record-keeping, and using QuickBooks for bookkeeping.

Experience

SUPERVISOR

DEVOCEAN RP RENTALS

2018-09 - now

Customer service specialist, In charge of recreational vehicles over 100k in merchandise, handle cash and direct employees on certain duties, Organise and upgrade sales.

CUSTOMER SERVICE MANAGER

SUNBURST CAR CARE AND UHAUL

2010-10 - 2017-05

Work direct with owner to operate car wash business as well as a truck rental, Set schedule for 20 employees, increase sales and excellent customer satisfaction.