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Customer Service Supervisor at Devocean RP Rentals
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Competencies
Proven ability to enhance customer satisfaction and resolve issues efficiently in diverse service environments.
Skilled in driving sales growth, closing deals, and managing sales operations across multiple sectors.
Experienced in supervising teams, assigning responsibilities, and motivating staff to achieve targets.
Capable of organizing schedules, managing inventory, and optimizing daily business activities.
Proficient in handling cash, financial record-keeping, and using QuickBooks for bookkeeping.
Education
Summary
Dedicated supervisor with over 10 years of experience in customer service, sales, and team management across the automotive and rental industries. Adept at boosting sales, ensuring customer satisfaction, and streamlining operations.
Key Achievements
- Managed over $100k worth of recreational vehicle inventory, ensuring optimal organization and sales upgrades.
- Led a team to improve customer satisfaction and streamline operations, boosting sales performance.
- Coordinated schedules and operations for a 20-employee team, enhancing workflow efficiency.
- Handled cash transactions and employee duties, maintaining high standards of service and accuracy.
Experience
SUPERVISOR
Customer service specialist, In charge of recreational vehicles over 100k in merchandise, handle cash and direct employees on certain duties, Organise and upgrade sales.
CUSTOMER SERVICE MANAGER
Work direct with owner to operate car wash business as well as a truck rental, Set schedule for 20 employees, increase sales and excellent customer satisfaction.
SALES AND FINANCE
Sales, Closing sales, Appraisal of vehicles, work with grapevine software