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Call Center Agent with Customer Service & Collections Experience

Video resume

Bilingual Call Center Positions
I'm looking for a opportunity to work as a Call Center agent. In my career I have worked in collections and Customer Service.

Contact

Caracas, Distrito Federal, Venezuela
Open to remote
Available on CazVid
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Competencies

Customer ServiceIntermediate

Provided support and assistance to customers, resolving inquiries and issues.

CollectionsIntermediate

Handled debt collections, employed negotiation skills to recover accounts.

Bilingual CommunicationIntermediate

Communicated effectively in both Spanish and English to serve diverse client needs.

Call Center OperationsIntermediate

Participated in daily call center activities including inbound and outbound calls.

Summary

Experienced in customer support and collections, seeking to leverage bilingual skills and call center expertise.

Key Achievements

  • Gained experience in customer support and collections in a call center environment.
  • Demonstrated bilingual capabilities, enhancing communication with diverse clients.
  • Sought new opportunities to leverage call center expertise and improve service quality.

Skills

Customer ServiceCollectionsBilingual CommunicationCall Center Operations
Published on CazVid - May 17, 2026
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