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VANESSA
Secretary / Encoder
Contact
Competencies
Demonstrated experience with MS Word.
Demonstrated experience with MS Excel.
Demonstrated experience with MS PowerPoint.
Demonstrated experience with Google Docs.
Demonstrated experience with Google Sheets.
Education
Languages
Summary
Secretary / Encoder open to new opportunities
Experience
Secretary / Encoder
Coordinated physicians' calendars and patient appointments to maintain organized schedules and efficient daily operations.. Managed phone calls, emails, and patient inquiries with professional, timely communication.. Maintained accurate electronic patient records by encoding laboratory requests and diagnostic results.. Prepared reports, correspondence, payroll records, and office documents with meticulous attention to detail.. Coordinated communication among physicians, laboratory personnel, and patients to support smooth workflows.. Protected confidential medical records and rigorously followed healthcare documentation standards.
Administrative Aide / PhilHealth Clerk
Supported daily healthcare office operations through comprehensive administrative and clerical assistance.. Processed PhilHealth registrations and claims, ensuring supporting documentation was accurate, complete, and compliant.. Maintained electronic and physical filing systems for patient and administrative records.. Updated records in iClinicSys while strictly maintaining data accuracy and confidentiality.. Coordinated schedules and documentation between healthcare providers and government agencies.. Prepared detailed office reports and responded to client inquiries with professional, service-oriented support.