This is my profileContact via CazVidValery
Quality Analyst at Atlantic Quantum Innovations
Contact
Barranquilla, Atlántico, Colombia
Available on CazVid
Competencies
Customer ServiceAdvanced
Expertise in handling both internal and external customer inquiries effectively.
Quality AnalysisAdvanced
Proficient in assessing and improving quality standards in service delivery.
Administrative SupportIntermediate
Skilled in providing comprehensive administrative assistance in fast-paced environments.
Team CollaborationAdvanced
Strong ability to work both autonomously and as part of a team to achieve common goals.
Time ManagementAdvanced
Expert in organizing tasks and managing time effectively to meet deadlines.
Education
Asistente administrativo técnico
SENA
Especialista en crédito
Credit Poitns
Completed 2023
Administración financiera
Corporación universitaria Minuto de Dios – Uniminuto
2022
Inglés
Open English
Completed 2026
Languages
EspañolNativo
InglésBásico a intermedio
Summary
Dedicated professional with extensive experience in customer service and quality analysis. Proven track record of enhancing operational efficiency and client satisfaction.
Key Achievements
- Improved customer satisfaction ratings by 20% through effective communication and problem-solving skills.
- Streamlined administrative processes, reducing response time to client inquiries by 30%.
- Led quality assurance initiatives that increased accuracy in credit analysis by 15%.
Experience
Atención al cliente
Atlantic Quantum Innovations
Analista de calidad
Atlantic Quantum Innovations
Analista de calidad, especialista en crédito y asistente administrativa
Credit Points 720
Skills
Customer ServiceQuality AnalysisAdministrative SupportTeam CollaborationTime Management
Published on CazVid - Jun 9, 2026