This is my profileContact via CazVidValerie
Customer Service Specialist with experience in technical and back-office support
Contact
San Pedro Sula, Cortés Department, Honduras
Available on CazVid
Competencies
PunctualityAdvanced
Consistently maintained punctuality to ensure reliable support and team coordination.
ResponsibilityAdvanced
Demonstrated responsibility through reliable task management across roles in support and back-office functions.
Willigness to learnIntermediate
Displayed willingness to acquire new skills in technical and administrative support roles.
Good Interpersonal RelationshipsIntermediate
Built effective communication and relationships with clients and team members.
Analytical ThinkingIntermediate
Applied analytical skills to troubleshoot technical issues and optimize support processes.
Education
Primary Education
Sun Valley Bilingual School
Completed 2014
Highschool Education
Sun Valley Bilingual School
Completed 2019
Higher Education
San Pedro Sula Private University (USAP)
Languages
SpanishNative
English
Summary
Dedicated support professional experienced in technical troubleshooting, scheduling, and back-office operations.
Key Achievements
- Provided technical support at CONCENTRIX, assisting clients with troubleshooting.
- Assisted scheduling and coordination tasks at KM2 SOLUTIONS within team environments.
- Performed back-office administrative duties at Alorica, supporting operational efficiency.
Experience
tech support
CONCENTRIX
scheduling team
KM2 SOLUTIONS
back office
Alorica
Skills
PunctualityResponsibilityWilligness to learnGood Interpersonal RelationshipsAnalytical Thinking
Published on CazVid - May 17, 2026