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Customer Service Specialist with diverse experience in hospitality and training
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Competencies
Delivered quality service and support across hospitality and medical settings, ensuring customer satisfaction.
Communicated effectively in English, supporting interpreters and service roles requiring multilingual ability.
Handled data retention and organization tasks, contributing to efficient record-keeping and information management.
Participated in and facilitated training procedures, enhancing team skills and operational efficiency.
Utilized computer skills for various administrative and clerical tasks across different roles.
Education
Languages
Summary
Experienced in hospitality, medical interpretation, and training roles with strong communication, organizational, and customer service skills. Proven ability to adapt and perform in dynamic environments.
Key Achievements
- Gained multilingual communication skills as a Medical Interpreter at Human Quality, handling diverse patient needs.
- Supervised and participated in training procedures at Beliveo, contributing to team development and process improvements.
- Provided frontline service in roles such as Receptionist, Waitress, and General Worker, demonstrating adaptability and strong customer interaction skills.