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Sales Professional with diverse inbound and outbound experience
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Competencies
Experience in inbound and outbound sales, client retention, and customer support across multiple industries.
Supervised sales agents, providing support and leadership in call center environments.
Well-versed in VOIP, computer repair services, CRM/ERP systems, and energy sales products.
Effective communicator with experience in inbound and outbound calling, ensuring clear client interactions.
Core personal attributes applied consistently to build trust and achieve sales goals.
Education
Languages
Summary
A dedicated sales professional experienced in inbound and outbound call centers, team supervision, and tech/service sales, committed to client satisfaction and team success.
Key Achievements
- Participated in inbound and outbound sales for VOIP services, call center operations, and tech support.
- Supervised sales team at Convergys, demonstrating leadership in inbound and outbound telesales.
- Handled direct sales and retention for energy services, expanding client base and maintaining customer loyalty.
Experience
Sales
Inbound sales agent for Vonage VOIP phone service.
Floor Support / Sales
Inbound sales for Geeks On Site computer repair service.
Floor Support / Supervisor
Floor support for Sprint telesales, Agent and Supervisor for inbound and outbound sales.
Sales/Retention Agent
Direct Energy agent for outbound sales and retention.
Sales
Lead Generator Agent for outbound/inbound calls, Real state, selling CRM/ERP Systems