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Administrative and Operations Assistant with 5+ years in healthcare and hospitality
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Competencies
Performed operational management, documentation, and team collaboration within healthcare and hospitality settings.
Provided customer support via in-person, phone, and messaging platforms, ensuring positive client interactions.
Managed inventory of medicines and supplies, supporting efficient stock levels and supply chain flow.
Utilized Word and Excel for data entry, record updates, and operational organization tasks.
Managed cash registers, daily income tracking, and basic financial record keeping.
Education
Languages
Summary
Dedicated professional with over 5 years supporting healthcare and customer-facing roles. Skilled in managing patient records, customer interactions, inventory, and workflow optimization, ensuring smooth operations and quality service delivery.
Key Achievements
- Managed patient hospitalization coordination and history documentation at AN Exóticos.
- Handled customer service, cash management, pricing, and order coordination at Chicagowings 23.
- Controlled inventory, managed agendas, and optimized internal workflows at Spikes Clínica Veterinaria.
Experience
Asistente Administrativa / Operativa
Coordinación de hospitalización y seguimiento de pacientes., Atención y orientación al cliente presencial y telefónica., Registro y actualización de historias clínicas.
Asistente Administrativa / Operativa
Atención al cliente presencial y vía WhatsApp., Manejo de caja y control diario de ingresos., Costeo de productos y apoyo en determinación de precios., Seguimiento a clientes y coordinación de pedidos., Apoyo en control básico de ingresos y egresos., Organización operativa del punto físico.
Asistente Administrativa / Operativa
Gestión y control de inventarios de medicamentos e insumos., Manejo de agenda y apoyo en organización de turnos., Registro y actualización de historias clínicas., Apoyo en optimización del flujo operativo interno.