Professional with nearly 4 years of call center experience in technical support and customer care across telecommunications and healthcare sectors, including roles at Alorica, AT&T, Briova pharmacy, and Cox Communications.
Provided technical support and customer care at major telecommunications and healthcare companies.
Handled technical issues for AT&T and Cox Communications, ensuring quick resolution for clients.
Operated in high-volume call center environments managing diverse customer inquiries.
Supported patients and provided assistance within Briova specialty pharmacy.
Communicated effectively with clients, ensuring clarity and customer satisfaction.