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Tulio
Customer Service Agent with 7 years experience in hospitality and retail
Video resume
Customer service agent
Not only I have experience dealing with customers, but also I'm experienced at organizing stock for inventory in the shop walfare at royal Caribbean cruise line.
Contact
Riohacha, La Guajira, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled guest interactions and provided support in diverse customer service settings.
Inventory ManagementIntermediate
Organized stock and maintained inventory records for retail stores aboard cruise ships.
Communication SkillsAdvanced
Engaged with guests from various backgrounds, demonstrating clear and effective communication.
Multicultural ExperienceIntermediate
Worked in international environments, including cruise lines and multinational BPOs.
TeamworkIntermediate
Collaborated with team members to ensure guest satisfaction and efficient store operations.
Summary
Experienced in delivering excellent customer support and managing retail inventories aboard cruise ships and in BPO settings.
Key Achievements
- Gained extensive experience in customer service across multiple BPOs in Colombia
- Worked in gift shop department aboard Royal Caribbean cruise line, engaging with international guests
- Organized stock and managed inventory in a retail environment onboard a cruise ship
Skills
Customer ServiceInventory ManagementCommunication SkillsMulticultural ExperienceTeamwork
Published on CazVid - Jul 3, 2025