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Tshepo
Sales & Customer Service Specialist with 3+ years in retail and organization
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Competencies
Performed inbound and outbound customer interactions, focusing on troubleshooting and telephone etiquette.
Engaged in sales activities, contributing to customer acquisition and retention efforts.
Assisted in organizing materials and managing schedules for teachers at Naptosa.
Addressed technical issues and ensured operational functionality in customer service environments.
Education
Languages
Summary
Dedicated sales and customer service professional with over 3 years of experience in retail and educational support. Skilled in handling diverse customer needs, managing schedules, and troubleshooting technical issues. Known for reliability, communication skills, and commitment to service...
Key Achievements
- Handled diverse customer interactions in inbound and outbound sales channels, enhancing service quality.
- Supported teachers by managing calendars and distributing educational materials at Naptosa.
- Gained hands-on experience with technical troubleshooting and operational tasks in customer-facing roles.
Experience
sales consultant
outbound, inbound, Sales, Customer service
part time
general assistance, enveloping, Calendars, allocating diaries and labels for teachers