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Tresha
virtual assistant
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Competencies
Demonstrated experience with Administrative Support.
Demonstrated experience with Customer Service.
Demonstrated experience with Social Media Management.
Demonstrated experience with Content Creation.
Demonstrated experience with Basic Graphic Design.
Education
Summary
virtual assistant open to new opportunities
Experience
Consumption Analyst
Calculated material, trim, and accessory requirements for new product styles.. Created and maintained checklists and material requests to support production processes.. Prepared and provided accurate thread and accessory details for production requirements.
Co-Owner
Assist in managing daily business and store operations.. Support production and preparation processes to ensure smooth operations.. Manage multiple responsibilities while applying customer service, multitasking, problem-solving, and business operations skills.. Assist customers with inquiries and provide a positive service experience.
Virtual Assistant Trainee
Completed training in core Virtual Assistant services and workflows.. Gained familiarity with commonly used digital tools for remote work and client management.. Developed skills in administrative support, lead generation, social media management, content creation, email campaigns, and graphic design.
Customer Service Representative
Assisted customers by responding to inquiries and addressing concerns professionally.. Updated and maintained customer records and account information.. Processed customer orders accurately and efficiently.