Experienced in loan approval, collections, and customer support across financial services, with a strong focus on document analysis and client negotiation.
Assessed financial documents, verified customer data, and approved or denied loan applications.
Contacted overdue clients, negotiated payment plans, and managed credit balances.
Provided support to customers through inquiries, refunds, and account management.
Reviewed various financial and legal documents to support loan approvals and collections.
Wolrd Business Lenders
Review documents related to property, Review bank statements, Conduct interviews with borrowers, Create reports based on analysis
Bosch
Customer service, Process refund, Guide customer with settings on vehicle
Credito Realusa
Receive and review documents (bank statements, titles, job letters, auto checks reports), Underwriter process, Verification of employment
Bill Gosling
Contact customers with past due balances on car loans, Negotiate payment plan, Contact client portfolio through emails or phone calls
Dialog Direct/Qualfon
Bachelor
Relaciones Publicas
Computer Programing
Translator Interpreter
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Submit payroll, Travel expenses report, Medical insurance upgrade information during annual enrollment
