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Tomas
Customer Service Professional with 20 years of experience
Video resume
Customer servive
My job is to share and empathize, put myself in the customer shoes and help the customer, solve the problem, give them confort and a good impression, make them happy at all times.nHave patience and a customers comes first attitude, be loyale and truthful a problem solver.
Contact
Panamá, Panamá, Panamá
Open to remote
Available on CazVid
Competencies
Customer RelationsExpert
Built and maintained positive relationships by empathizing with customers and providing effective solutions.
Communication SkillsAdvanced
Utilized clear and truthful communication to address customer needs and foster trust.
Problem SolvingAdvanced
Resolved customer issues efficiently, ensuring positive outcomes and customer satisfaction.
Tool ProficiencyIntermediate
Familiar with common customer service tools and systems to perform job duties effectively.
Patience and LoyaltyExpert
Consistently demonstrated patience and loyalty, contributing to long-term customer trust.
Summary
Experienced customer service professional specializing in empathetic communication and problem resolution across call centers and client interactions.
Key Achievements
- Accumulated nearly 20 years in customer service across call centers and client interactions.
- Developed strong empathy and problem-solving skills to enhance customer experience.
- Consistently demonstrated loyalty, patience, and truthful communication to ensure customer satisfaction.
Skills
Customer RelationsCommunication SkillsProblem SolvingTool ProficiencyPatience and Loyalty
Published on CazVid - Jul 3, 2025