Customer Service Agent and Operations
Demonstrated experience with Strong communication and interpersonal skills.
Demonstrated experience with Customer Service Experiencie.
Demonstrated experience with Team Work.
Demonstrated experience with Problem solving and adaptability.
Demonstrated experience with Leadership.
Professional profile
I worked by helping passengers in the whole process of check in, flight inquires, the process of Baggage and boad the aircraft.
Oversaw airport operations, ensuring a seamless experience for passengers.. Provided guidance to other agents.. Handled administrative duties.. Represented the airline with a customer-focused approach.
Supervised Front Office staff and coordinated daily team operations.. Managed check-in and check-out processes.. Handled VIP arrivals, room changes, and special guest requests.. Provided administrative support and followed up on internal Front Office processes.