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Thien
Behavior Technician & Administrative Assistant
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Competencies
Demonstrated experience with Data entry.
Demonstrated experience with Maintaining filing systems.
Demonstrated experience with Organizing documents.
Demonstrated experience with Managing session notes and progress reports.
Demonstrated experience with Verbal and Written Communication.
Education
Languages
Summary
Behavior Technician & Administrative Assistant open to new opportunities
Experience
Behavior Technician & Administrative Assistant
Manage administrative operations, including accurate data entry, document organization, and maintaining efficient office workflows.. Collaborate with clinical teams to ensure consistent delivery of care and compliance with organizational protocols.. Maintain precise clinical documentation, including session notes and progress reports, ensuring data integrity and regulatory compliance.. Communicate effectively with families, staff, and stakeholders to coordinate scheduling and address service inquiries.
Behavior Technician
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.. Implemented crisis intervention strategies when necessary to maintain a safe environment for staff and clients during high-stress situations.. Enhanced client progress by implementing individualized behavior intervention plans.. Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.. Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.. Maintained detailed records of client behaviors and interventions, ensuring accurate progress tracking over time.. Delivered compassionate patient care, focusing on safety, comfort, and emotional support.
Manager on duty
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.. Trained employees in essential job functions.. Handled employee-related issues to improve performance, professional conduct, and attendance reliability.. Initiated plans to improve customer relations, quality standards, and service efficiency.. Developed and maintained strong relationships with customers to increase loyalty, trust, and satisfaction.. Assisted in the development of marketing materials and campaigns to use for promotions and advertising.. Defined clear targets and objectives and communicated to other team members.. Reduced waste and pursued revenue development strategies to keep the department aligned with sales and profit targets.
Office Assistant
Interacted with customers by phone, email, or in person to provide information.. Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.. Maintained filing system and organized customer documents for easy retrieval of information.. Collaborated with the nursing staff.. Prepared and edited documents to the procedure precise, accurate and professional communication
Manager on duty
Improved team productivity by implementing efficient scheduling and task delegation processes.. Ensured compliance with company policies and safety standards.. Identified growth opportunities and implemented effective marketing strategies.. Established team priorities and monitored performance.