Thaide

5+ de experiencia en customer service

5+ de experiencia en customer service

3+ de experiencia en administrative support

3+ de experiencia en administrative support

3+ de experiencia en administrative support

Provide online customer service and sales assistance through digital communication channels., Respond to customer questions and provide clear information regarding products, services, and general inquiries., Assist customers throughout the purchasing process and help resolve questions or concerns., Follow up on customer requests to ensure appropriate and timely assistance., Maintain professional, respectful, and customer-focused communication., Support sales activities by identifying customer needs and providing appropriate information., Handle different customer situations with patience, empathy, and a solution-oriented approach., Use digital tools to organize information, communicate with customers, and support daily business operations., Work independently in a remote environment while maintaining responsibility for assigned tasks.

Provided administrative support for daily institutional activities and routine office processes., Assisted with the organization of information, documents, and administrative tasks., Supported communication and coordination of office-related activities., Assisted students, staff, and other individuals with general inquiries when required., Developed strong organizational, communication, time-management, and interpersonal skills.