Thabo - Hospitality and Cleaning Specialist with 7+ years in the Cruise and Healthcare Industries

Expert in maintaining cleanliness and presentation standards in hospitality and healthcare environments.

Proficient in implementing and monitoring sanitation protocols to ensure safety and compliance.

Efficiently prioritizes tasks to meet deadlines in fast-paced settings.

Quickly identifies issues and implements effective solutions under pressure.

Demonstrates consistent dedication and dependability in all cleaning and maintenance tasks.

Maintain cleanliness and presentation of guest cabins and hotel areas to MSC's international hospitality standards.. Carry out daily housekeeping duties including bed-making, bathroom sanitation, dusting, vacuuming, and restocking amenities.. Follow strict hygiene, health, and safety protocols in line with maritime and international shipping regulations.. Work efficiently within a multicultural crew to deliver consistent guest satisfaction in a fast-paced shipboard environment.. Report maintenance issues and stock shortages promptly to supervisors to ensure uninterrupted guest service.

Delivered daily housekeeping services for guest cabins and public hotel areas aboard an international cruise liner.. Ensured full compliance with onboard hygiene, safety, and presentation standards during each voyage.. Collaborated with housekeeping and hospitality teams to maintain guest satisfaction across varied itineraries.. Managed cleaning supplies and equipment responsibly within confined shipboard storage conditions.

Maintained washroom facilities to a consistently high hygiene standard, servicing basins, taps, showers, and dispenser units across multiple sites.. Monitored and restocked consumables, including paper towels and liquid soap, to ensure uninterrupted facility readiness.. Applied appropriate disinfectants and cleaning agents to sanitise tiles, mirrors, and surfaces in line with health and safety standards.. Managed waste disposal and recycling processes to support a clean, sustainable working environment.. Delivered thorough floor care using industry-standard scrubbing and mopping techniques.

Delivered reliable daily cleaning services across office and clinical spaces, upholding hygiene standards critical to a healthcare environment.. Prepared and applied cleaning solutions accurately and safely in accordance with hospital protocols.. Carried out carpet care, including vacuuming and shampooing, ensuring surfaces were fully dry ahead of daily operations.. Maintained furniture and workspace surfaces to a high standard, resolving stubborn stains with targeted cleaning techniques.. Coordinated waste management, ensuring all refuse was disposed of promptly and in line with facility procedures.