Thabiso

Demonstrated experience with Problem Solving.

Demonstrated experience with Sales Generation.

Demonstrated experience with Customer Service.

Demonstrated experience with Decision Making.

Demonstrated experience with Team Leadership.

Oversee daily store operations, ensuring efficiency and high performance.. Supervise and support staff to maintain excellent customer service standards.. Monitor sales performance and implement strategies to achieve targets.. Manage inventory, stock control, and merchandising standards.. Handle customer queries and resolve issues professionally.

Specialized in the Footwear Department while supporting additional departments.. Led shifts alongside management, ensuring smooth operations and staff performance.. Consistently achieved monthly personal and departmental sales targets.. Completed Totalsports Specialist 2.0 course (2024).

Oversaw and managed staff within multiple departments.. Provided product knowledge and training for new arrivals.. Monitored KPIs and sales targets to ensure performance excellence.. Supported team development and customer engagement strategies.