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Customer Service & Operations Support Specialist with diverse retail and site experience
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Competencies
Excel at engaging customers, providing product support, and ensuring positive shopping experiences.
Experienced in stock receiving, shelving, dispatch, and maintaining organized inventory systems.
Skilled in coordinating logistics, supporting site operations, and ensuring smooth material flow.
Proficient in accurate record keeping, data capturing, and supporting administrative tasks.
Education
Languages
Summary
Dedicated professional experienced in retail, customer engagement, stock management, and site logistics. Currently pursuing Electrical Infrastructure and Construction studies, with a proven ability to adapt and support diverse operational needs.
Key Achievements
- Successfully assisted customers with app registrations and rentals, enhancing user experience
- Managed stock and inventory operations, ensuring accuracy and efficiency in fast-paced environments
- Supported site logistics and material handling, contributing to seamless construction project workflows
Experience
Brand Ambassador
Delivered in-store promotions, assisted customers with app registrations and rentals, provided product education and support, maintained accurate records, and worked with teams to achieve daily targets while representing the brand professionally.
Stores Assistant
Managed stock receiving, shelving, and dispatch preparation while supporting daily store operations and maintaining organized stock control systems. Ensured accurate handling and movement of inventory to support efficient logistics processes. Maintained a clean, well-organized storage area to improve accessibility and workflow.
Store & Sales Assistant
Provided excellent customer service and product advice, managed stock and maintained store displays, and supported daily store operations to ensure a clean and organized store environment.
Operations Assistant
Provided general site support, assisted with material handling and logistics, and maintained a clean and organized working environment. Ensured efficient movement of materials on site, supported the team with daily tasks, and contributed to a safe and productive work environment.