Profesional en hospitalidad con experiencia en supervisión de bar, preparación de bebidas y gestión de equipos en entornos de alta demanda y lujo, con enfoque en satisfacción del cliente y cumplimiento normativo.
Control y monitoreo eficiente de inventarios para garantizar disponibilidad y reducir desperdicios.
Elaboración de cócteles y bebidas con precisión y creatividad para satisfacer diferentes gustos.
Proporcionar un servicio amigable y proactivo que aumenta la satisfacción y fidelidad del cliente.
Implementación de normativas para garantizar operaciones seguras y conformes con las leyes vigentes.
Majestic
Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.. Received orders from wait staff and delivered beverages to guests.
MSC cruise line
Prepared and served coffee, espresso drinks and cocktails to provide beverage varieties and options.. Consulted with customers to determine drink and taste preferences, making appropriate recommendations to guarantee customer satisfaction.
Princess cruise line
Maintained excellent customer satisfaction by providing friendly, attentive and proactive service.
PuntaCana Resort & Club
Monitored supply levels and generated purchase orders to replenish and maintain bar inventory.. Coache bar team in comprehensive knowledge of menu, maintaining efficient and outstanding customer service.
A-Levels
Bachelor
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Coordinar y motivar equipos de bar para mantener altos estándares de servicio y eficiencia.
Secrets CapCana
Kept detailed inventories of supplies, ensuring bar areas were strategically stocked to maintain efficient workflow.
