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Customer Service Supervisor with 5+ years in construction and support
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Competencies
Provided high-quality customer support through direct communication channels and troubleshooting.
Supervised construction jobs and hired new staff, overseeing daily operations and team coordination.
Managed customer accounts, handled sales, and expanded customer base in the construction industry.
Estimated project costs and scheduled job phases to meet client requirements.
Education
Summary
Experienced supervisor with a focus on construction project management and customer support, skilled in team leadership, client relations, and operational logistics.
Key Achievements
- Supervised and managed construction projects, ensuring timely completion and quality standards.
- Made significant contributions to customer support and sales at TTEC Republica through email and phone interactions.
- Hired and trained new employees, enhancing team capacity and operational efficiency.
Experience
Supervisor
Costumer service, scheduling, supervising the Jobs before and agreed they were finished, estimating costs, create a bigger wallet of customers., Hiring new employees.
Sales and customer support
emails and pone calls.