Tebogo

Demonstrated experience with First Aid.

Demonstrated experience with Infant Care.

Provided consistent, compassionate day-to-day caregiving support to an elderly family member in a private home.. Supported daily routines and personal-care needs while maintaining dignity, privacy and respect.. Provided companionship and attentive support, helping create a calm, safe and comfortable environment.. Observed changes in wellbeing and communicated concerns appropriately to family members.. Demonstrated patience, reliability, discretion and emotional sensitivity when supporting the family.. Applied knowledge gained through formal elderly-care, nurse-aide and first-aid training.

Welcomed guests professionally, verified details and assisted with check-in and room allocation.. Processed payments and deposits accurately and handled guest requests with discretion.. Responded to complaints and enquiries calmly while maintaining a high standard of customer service.. Provided concierge assistance, including ticket bookings and travel arrangements.

Maintained knowledge of products and services and communicated benefits clearly to customers.. Learned new products and services quickly and supported customers with informed recommendations.. Built positive customer relationships through professional communication and attentive service.

Provided positive customer experiences through prompt, courteous and helpful support.. Responded to customer enquiries and order requests while maintaining professional communication.. Processed customer returns documentation and liaised with relevant departments to resolve queries.. Built rapport with customers and contributed to a positive brand experience.