Tamborileando - Customer Service Representative with retention experience and strong client support skills

Valledupar, Cesar, ColombiaRemotoen

Worked in a company specializing in customer retention, gaining specialized experience in customer engagement strategies.

Transitioned focus from retention to general customer service, demonstrating flexibility and commitment to service quality.

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Resumen

Experienced customer service representative with retention background seeking to leverage client support skills in a new department.

Gained experience in addressing customer needs and providing support in a fast-paced environment.

Customer ServiceIntermediate

Provided support and assistance to customers, addressing inquiries and resolving issues effectively.

Communication SkillsIntermediate

Engaged with customers clearly and empathetically to ensure positive interactions.

Problem SolvingIntermediate

Assisted customers in troubleshooting and resolving service-related issues.

Client RetentionIntermediate

Worked in retention department, focused on maintaining existing customer relationships.

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