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Susana
Customer Service Professional with 2+ years of experience in telecommunications
Video resume
Customer Service
I'd love to work with Customer Service, I think I have the vocation and experience for that. Thanks for watching my video.
Contact
Puebla City, Puebla, Mexico
Open to remote
Available on CazVid
Competencies
Customer CommunicationAdvanced
Used effective communication skills to handle customer inquiries and maintain conversations.
Client RelationsIntermediate
Built rapport with customers to enhance service quality and satisfaction.
Problem SolvingIntermediate
Assisted customers in resolving issues through active listening and accurate information.
MultitaskingIntermediate
Managed multiple customer interactions efficiently within a fast-paced environment.
Summary
Experienced in customer communication and satisfaction in the telecommunications industry.
Key Achievements
- Gained extensive customer interaction experience at Teleperformance, Tento Mexico, and Fonduevara
- Developed strong communication and conversational skills with diverse customer base
- Contributed to customer satisfaction through effective communication
Skills
Customer CommunicationClient RelationsProblem SolvingMultitasking
Published on CazVid - Jul 3, 2025