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sukanya
On-Call ECE ECEA
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Competencies
Demonstrated experience with Play-Based Learning.
Demonstrated experience with Curriculum Planning.
Demonstrated experience with Observation & Documentation.
Demonstrated experience with Circle Time & Storytelling.
Demonstrated experience with Language & Literacy Development.
Education
Summary
On-Call ECE ECEA open to new opportunities
Experience
Early Childhood Educator
Planned and implemented developmentally appropriate, play-based learning experiences based on children's interests, strengths, and developmental needs.. Facilitated engaging circle times, storytelling, music and movement, and creative activities to promote language, literacy, and social development.. Observed and documented children's learning and developmental progress to support curriculum planning and individual learning goals.. Fostered positive relationships with children using respectful communication and positive behaviour guidance strategies.. Supported indoor and outdoor learning experiences while maintaining a safe, inclusive, and stimulating environment.. Collaborated with mentor educators to implement the BC Early Learning Framework and maintain daily classroom routines.
Early Childhood Educator Assistant
Supported children aged 30 months to school age in a safe, caring, and inclusive childcare environment.. Assisted in planning and implementing play-based learning experiences that supported children's cognitive, social-emotional, language, and physical development.. Supervised children during classroom routines, outdoor play, meals, transitions, and rest periods.. Encouraged children's independence and social-emotional development through positive guidance.. Maintained a clean, organized classroom following health, safety, sanitation, and licensing regulations.. Worked collaboratively with educators and families to support children's individual needs.
Customer Service Representative
Served as the first point of contact for clients, providing professional support through phone, email, and SMS communication. Investigated and resolved inquiries related to eligibility, scheduling, and service delivery by applying established policies and procedures.. Collected, verified, reviewed, and updated client information while ensuring accuracy, confidentiality, and data integrity.. Maintained detailed records of client interactions and completed documentation in accordance with organizational standards.. Effectively managed multiple computer systems simultaneously in a fast-paced, high-volume environment.
Knowledge Manager
Managed organizational knowledge documentation to improve information accuracy and efficiency.. Developed and updated knowledge base articles and analyzed service data for process improvement.. Collaborated with cross-functional teams and communicated technical information clearly to stakeholders.. Coordinated multiple priorities in a fast-paced environment.