sudipa

Demonstrated experience with Business Operations Management.

Demonstrated experience with International Operations.

Demonstrated experience with Tender & Bid Management.

Demonstrated experience with Procurement & Tender Research.

Demonstrated experience with Business Development Support.

Act as a central coordination point between management, clients, internal teams and external stakeholders to maintain continuity across operational activities.. Translate management priorities into actionable workflows, coordinating ownership, deadlines, follow-ups and completion across multiple business functions.. Manage operational pipelines and CRM activity, maintaining accurate records of clients, opportunities, actions, follow-ups and business development activity.. Prepare management reports, operational dashboards and performance updates to provide visibility of workload, delivery status, outstanding actions and business priorities.. Support commercial operations through client research, prospect identification, tender monitoring, proposal coordination and preparation of supporting documentation.. Coordinate tender and procurement activities, including requirement analysis, response preparation, evidence gathering, compliance documentation and submission readiness.. Support client account administration by coordinating communications, service requirements, documentation, invoicing information and ongoing account actions.. Coordinate finance-related operational activities including invoice preparation and review, payment follow-ups, expense information, payroll inputs and reconciliation of operational records.. Monitor recurring operational activities and deadlines, proactively following up with stakeholders to prevent delays, missed actions and service disruption.. Develop and maintain SOPs, process maps, checklists and operational workflows to standardise recurring activities and reduce dependency on individual knowledge.. Identify inefficiencies within existing processes and introduce structured systems, templates and automation to improve productivity, visibility and control.. Successfully coordinated and supported competitive tendering and bidding activities across the UK, and Ireland, from opportunity identification and requirement analysis through to submission and post-submission follow-up.

Managed the day-to-day business operations across India, UAE and the UK, coordinating administrative, commercial and support functions to maintain efficient business performance.. Worked directly with senior management on operational planning, business priorities, resource requirements and execution of organisational initiatives.. Coordinated activities across departments to ensure information, decisions, documentation and deliverables moved efficiently through the organisation.. Established structured operating procedures, approval workflows and administrative controls to improve consistency, accountability and management oversight.. Managed business documentation, contracts, records, correspondence and operational databases, maintaining accurate and audit-ready information.. Prepared management information, operational reports and performance summaries to support leadership reviews and business decision-making.. Monitored operational expenditure, invoices, payments and financial administration in coordination with finance and accounts stakeholders.. Supported budgeting, cost monitoring and expense control by maintaining accurate operational and financial information for management review.. Coordinated vendor, supplier and external stakeholder relationships, including service requirements, documentation, follow-ups and issue resolution.. Strengthened the organisation's approach to tender submissions by introducing standardised response structures, evidence libraries, case-study content, KPI frameworks, risk registers and project delivery methodologies.. Supported preparation of commercial proposals, pricing information, capability statements and supporting documentation for prospective clients across international markets.. Contributed to the development of a more structured bid management and business development process, enabling opportunities to be tracked from initial identification through submission, evaluation and follow-up.. Successfully managed competing tender deadlines alongside day-to-day business operations, maintaining accuracy, document quality and submission compliance under time-sensitive conditions.. Supported international business expansion by coordinating operational and commercial activities across UK, UAE and India, ensuring consistent processes while adapting submissions and business requirements to individual markets.. Generated management-level reporting on tender pipelines, business opportunities, operational priorities and submission status, providing visibility of upcoming opportunities and required actions.. Helped strengthen the company's competitive positioning by presenting quality-focused, evidence-led and commercially aligned tender responses rather than relying solely on price.

Managed the complete recruitment lifecycle, including sourcing, screening, interviewing, offer negotiation, onboarding, and stakeholder management.. Supported HR administration by processing payroll and maintaining accurate employee documentation.. Delivered high level of service to customers in effort to build upon future relationships.. Kept organisation in compliance with regulations and internal requirements.. Formed and sustained strategic relationships with clients.