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sthembiso
Sales Representative
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Competencies
Expert in delivering professional customer support, enhancing satisfaction and loyalty.
Proficient in drafting, reviewing, and managing legal documents for various legal procedures.
Skilled in managing office tasks, legal filings, and client correspondence efficiently.
Effective in persuasive communication, community engagement, and social crime prevention.
Education
Languages
Summary
Dedicated professional with over 8 years in legal support, customer service, and community engagement. Proven ability to streamline processes, enhance client satisfaction, and foster community safety initiatives.
Key Achievements
- Consistently provided quality customer service, reducing negative reviews at Competitive Hardware.
- Drafted and managed legal documents, enhancing trial preparation efficiency.
- Streamlined administrative processes, ensuring timely legal and court document submissions.
- Engaged communities in social crime prevention, fostering safer neighborhoods.
- Maintained meticulous records of legal and financial transactions, ensuring compliance.
Experience
Sales Representative
Attended to make sure that customers receive quality customer service, reducing the likelihood of negative reviews.. Attended to analyze market trends to ensure customer satisfaction.. Attended to build and maintain strong relationships with new and existing customers.. Attended to address customer's inquiries and provide solutions to meet their needs.
Legal secretary
Typing.. Clerical duties.. Compiling legal documents for trial.. Completing tender documents.. Attended to make bookings for travelling and accommodations.. Liaison with client regarding their inquiries.. Follow up with relevant stakeholders regarding payment.. Drafting statements and reports.. Keep the register updated.
Finance Clerk
Typing legal documents, letters and drafting statements and follow up with relevant stakeholders for payment.. Attended to draft and keep records of all paid and unpaid statements for future verification and file them accordingly.. Attended to make copies, printing, scanning and filing of all correspondences.
Administrative Assistant
Typing legal documents, letters and drafted statements.. Attended to compile legal documents for court proceedings or for trial preparation.. Attended to complete tender documents with the assistance of Supervisor and the collection of necessary attachments for tender submission.. Attended to make copies, printing, scanning and filling correspondences.. Attended to take massages and make appointments for clients and the attorney.. Attended to open new files for new matters and assign them with a unique reference number and record them in the register book as for the register must be updated.
Receptionist
Attended to answer incoming, internal and designated outgoing calls in a professional and pleasant manner.. Attended to operate switchboard, welcoming clients or guest and took temperatures for COVID 19 protocol.. Attended to take massages and pass them to relevant personal.
Social Crime Prevention Volunteer
Engaging communities in social crime prevention.. Encourage communities to fight against crime.. Replaced fear of crime with reassurance amongst communities.. Performing community safety audit.. Performing school safety audit.. Attending war rooms and meetings regarding crime prevention.. Performing monitoring and observation withing the community and report to SAPS.
Receptionist
Attended to operate switchboard, welcoming clients and guest.. Attended to answer incoming, internal and designated outgoing calls in a professional and pleasant manner.. Attended to draft letters, legal documents and invoices for relevant stakeholders.. Attended to all outlook email correspondences, print them and file them accordingly.. Attended to take massages and make appointments for clients and attorney.. Attended to handle petty officer petty cash.. Attended to do messenger services, posting of letters, issue summons and or applications in court to get a case number, issue notice of set down to allocate a date for hearing, serving legal documents and file them in court as per the procedure of the court.. Attended to follow up on payments for services rendered from clients and relevant stakeholders.. Attended to open new files for new matters and assign them with a unique reference number and record them in the register book.. Attended to make copies, scanning, faxing and filling of all correspondences and documents.. Attended to index and pagination of legal documents such as notices, pleadings and applications in preparation for trial.. Attended to keep the office tidy at all times.. Attended to do admin duties in all the matters that were rendered services by the attorney.. Attended to monitoring and ordering office consumables and keep records of the slips.. Attended in making sure the security procedures is followed all the time when opening and closing office.
Receptionist
Attended to operate switchboard, welcoming clients and guest.. Attended to answer incoming, internal and designated outgoing calls in a professional and pleasant manner.. Attended to draft letters, legal documents and invoices for relevant stakeholders.. Attended to all outlook email correspondences, print them and file them accordingly.. Attended to take massages and make appointments for clients and attorney.. Attended to handle petty officer petty cash.. Attended to do messenger services, posting of letters, issue summons and or applications in court to get a case number, issue notice of set down to allocate a date for hearing, serving legal documents and file them in court as per the procedure of the court.. Attended to follow up on payments for services rendered from clients and relevant stakeholders.. Attended to open new files for new matters and assign them with a unique reference number and record them in the register book.. Attended to make copies, scanning, faxing and filling of all correspondences and documents.. Attended to index and pagination of legal documents such as notices, pleadings and applications in preparation for trial.. Attended to keep the office tidy at all times.. Attended to do admin duties in all the matters that were rendered services by the attorney.. Attended to monitoring and ordering office consumables and keep records of the slips.. Attended in making sure the security procedures is followed all the time when opening and closing office.