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Stephanie

Sales & Customer Service Assistant

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Nairobi, Nairobi County, Kenya
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Competencies

Customer Service

Demonstrated experience with Customer Service.

Communication

Demonstrated experience with Communication.

Sales

Demonstrated experience with Sales.

Product Promotion

Demonstrated experience with Product Promotion.

Persuasion & Negotiation

Demonstrated experience with Persuasion & Negotiation.

Education

Certificate, Electrical & Electronics Engineering
Kipipiri Technical and Vocational College
Kabati Mixed Secondary School
Completed 2021

Languages

English
Kiswahili

Summary

Professional profile

Experience

Sales & Customer Service Assistant

M-KOPA Agent Shop

Welcomed and communicated with customers professionally.. Explained product features and benefits to customers.. Assisted customers in making suitable purchasing decisions.. Responded to customer questions and concerns.. Helped customers with lost-phone related issues and provided guidance.. Resolved customer problems and provided after-sales support.. Promoted products and assisted with sales.. Built positive relationships with customers through clear and respectful communication.

Industrial Attachment — Electrical & Electronics Maintenance

KENGEN

Assisted with electrical and electronics maintenance activities.. Worked as part of a team in a professional workplace.. Followed workplace safety procedures and instructions.. Developed practical problem-solving and teamwork skills.

Skills

Customer ServiceCommunicationSalesProduct PromotionPersuasion & Negotiation
Published on CazVid - Oct 3, 2026
Contact Stephanie