Experienced in delivering exceptional customer service, troubleshooting electronic devices, and managing diverse retail responsibilities. Skilled in problem solving, active listening, and multitasking, committed to enhancing client satisfaction and operational efficiency.
Handled customer interactions, addressed inquiries, and resolved issues in retail and technical support environments.
Assisted customers with electronic device problems, applying troubleshooting skills learned through specialized training.
Identified and resolved customer issues promptly, demonstrating strong analytical and critical thinking abilities.
Managed multiple responsibilities simultaneously in fast-paced retail and support settings efficiently.
Forestico Souvenir
Worked in a retail environment providing customer service face to face and responsible for handling transactions, assisting customers, and maintaining a positive shopping experience
Concentrix
I received training in how to support different customers with issues with their electronic devices. Providing an excellent customer service.
High School Diploma
Bachelor’s Degree
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Ensured accurate understanding of customer needs and provided appropriate solutions through attentive listening.
